Cloud Computing vs Virtualization

Cloud Computing vs Virtualization Try XEOX Free 3 Month Trial Users often get confused between virtualization and cloud computing. While virtualization and cloud computing both create useful environments, there are key differences between the two technologies. What is it? – Cloud Computing Clouds are complete IT environments that abstract, combine, and share resources across a […]

Client Onboarding with a RMM

Client User Onboarding with a RMM Try XEOX Free 3 Month Trial Every Managed Service Provider (MSP) offers very different services, so the onboarding process for new clients will be different for each MSP. The aim with any client is to build trust, though. And one of the best ways to start on the right […]

RMM vs Break/Fix Model

RMM vs Break/Fix Model Try XEOX Free 3 Month Trial Many companies look for outside help in order to keep their IT systems running. Only very large companies can afford to keep specialists on staff that can each cover one aspect of complicated IT infrastructure. So, it is a good idea to outsource many functions […]

Predictability in RMM

Predictability in RMM Try XEOX Free 3 Month Trial The key to any MSP’s growth is predictability – that business nirvana where you know how much time your techs are going to spend, exactly how they’ll address issues, how much revenue you’ll bring in, and how much profit you’ll make. But to get there, as […]

The future of RMM tools

The future of RMM Tools The time for RMM software innovation is at a defining point. Customer requirements are changing, and reliance on technology is at an all-time high. What does this mean for you? The demand is on uptime, and it’s no longer optional. Because of this, the number of solutions to meet customer […]

Cloud Computing and its Benefits

Cloud Computing and its Benefits Cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. Instead of owning their own computing infrastructure or data center, companies can rent access to everything from applications to storage […]

XEOX Receives Home IT Service Management Software Recognition from Acclaimed B2B Review Platform

XEOX has taken home a major award bestowed by an acclaimed B2B review platform. FinancesOnline, one of today’s acclaimed B2B software marketplaces, acknowledged XEOX’s increasing IT service management software user base and popularity with its Rising Star Award. This award is given to newly established software companies that have quickly pulled off market validation. Among […]

Reduce stress for employees with an RMM tool

Reduce stress for employees with an RMM tool Distance work is becoming increasingly popular in today’s world and age, so remote access services are in demand. Using remote desktop access is a convenient option that allows you to view and control another computer’s desktop remotely via the Internet or other network options, without having to […]

What is Remote Monitoring & Management?

What is Remote Monitoring & Management (RMM)? An RMM (Remote Monitoring and Management) tool is used to manage a computer or network from a remote location. Using an RMM tool gives the administrator control over the network, including the ability to install software and manage all activities on a client’s system/network, workstation, server, or endpoint. […]