Cisco WLC
Cisco WLC 802.1X WLAN with XEOX PNAC (MAC Database) Applies to: Cisco AireOS WLC (7.x / 8.x) · Cisco Catalyst 9800 (IOS-XE 17.x)RADIUS: XEOX PNAC (FreeRADIUS 3.x) with MAC-based authentication database Table of Contents Facebook Twitter Linkedin Overview The Cisco WLC acts as the 802.1X Authenticator (NAS). When a wireless client connects, the WLC forwards […]
Why Is IT Treated as a Cost Center?
Why Is IT Still Treated as a Cost Center? This article explores the roots of the cost-center mindset, the damage it causes, and practical ways to reposition IT as a strategic asset instead of a necessary expense. For decades, IT has been described as the backbone of modern business. Every workflow, every customer interaction, every […]
Overcoming Resistance to Changes
Overcoming Resistance to Changes In today’s fast-paced digital landscape, organizations must continuously adapt and evolve to maintain their competitive edge. This need for adaptation often involves introducing new technologies, processes, and systems. However, implementing such changes in Information Technology (IT) organizations is no small feat. One of the most significant hurdles to successful implementation is […]
Decoding IT Jargon: A Beginner’s Guide
Decoding IT Jargon In the rapidly evolving world of information technology, specialized jargon can often feel like a foreign language to those not immersed in the field. For beginners stepping into IT, particularly in Managed Service Providers (MSP) and Remote Monitoring and Management (RMM) environments, understanding this terminology is crucial. This guide aims to decode […]
The Gamification of IT Management
The Gamification of IT Management The concept of gamification has permeated various industries, transforming mundane tasks into engaging experiences through the integration of game elements. In the world of IT management, this trend is gaining traction as businesses seek innovative ways to boost employee motivation, productivity, and skill development. By incorporating gamification into IT management […]
How to make a screenshot on Mac
How to Make a Screenshot on Mac Taking a screenshot is a basic yet essential computer skill. On a Mac, it is just as easy to do as on any other computer, and it can be very handy for everything from capturing an image of an error message for technical support to saving a webpage. […]
How to make a screenshot on Windows
How to make a screenshot on Windows Making screenshots on your computer can be incredibly handy. Whether it’s snapping a quick shot of an error message to send to tech support, or capturing an image of a website, the screenshot is a vital tool. Below, is your perfect guide on how to make a screenshot […]
How to Fix Common Windows 10 Problems: A Guide for IT Pros
How to Fix Common Windows 10 Problems: A Guide for IT Pros Windows 10 is well-regarded for its robust performance and advanced features. However, as with any system, it is not immune to issues. For IT pros, tackling these problems can seem daunting. This guide will discuss the methods for troubleshooting and resolving some of […]
Top 6 Helpdesk Software
Top 6 Helpdesk Software How often have you found yourself in a bind, wishing there was real-time IT assistance to solve your query? That’s precisely the lifeline helpdesk software throws out for businesses, ensuring timely and efficient resolution of IT-related queries. Helpdesk software is a comprehensive tool that manages and streamlines customer service requests. It […]
Configuring Outlook to Open Websites in Your Default Browser
Configuring Outlook to Open Websites in Your Default Browser Instead of Edge To configure Microsoft Outlook to open web links in your default browser instead of Microsoft Edge, navigate to the Outlook Options menu, select ‘Advanced’, and adjust the ‘Link Handling’ settings to open hyperlinks in your default browser. This change allows users to maintain […]
