Things to consider when writing an MSP Contract
Things to consider when writing an MSP contract Managed Service Providers (MSPs) offer a valuable service to businesses of all sizes. By taking on the responsibility of managing IT systems, MSPs help businesses streamline their operations, reduce costs, and improve security. However, to ensure that both the MSP and the business are on the same […]
What is a Metered Network?
What is a Metered Network? In today’s world, where we rely heavily on the internet for communication, entertainment, and work, the concept of a metered network has become increasingly important. A metered network is a type of network where data usage is measured, and users are charged according to the amount of data they consume. […]
Microsoft Patch Tuesday, January 2023 Edition
Microsoft today rolled out updates to plug at least 110 security holes in its Windows operating systems and other software. Yes, good people of the Windows world, it’s time once again to use XEOX! Get back full control on windows update by using XEOX Job Editor. The January 2023 Patch Tuesday Security Updates This release consists of security updates for the […]
Cloud Computing vs Virtualization
Cloud Computing vs Virtualization Try XEOX Free 3 Month Trial Users often get confused between virtualization and cloud computing. While virtualization and cloud computing both create useful environments, there are key differences between the two technologies. What is it? – Cloud Computing Clouds are complete IT environments that abstract, combine, and share resources across a […]
Client Onboarding with a RMM
Client User Onboarding with a RMM Try XEOX Free 3 Month Trial Every Managed Service Provider (MSP) offers very different services, so the onboarding process for new clients will be different for each MSP. The aim with any client is to build trust, though. And one of the best ways to start on the right […]
RMM vs Break/Fix Model
RMM vs Break/Fix Model Try XEOX Free 3 Month Trial Many companies look for outside help in order to keep their IT systems running. Only very large companies can afford to keep specialists on staff that can each cover one aspect of complicated IT infrastructure. So, it is a good idea to outsource many functions […]
Why is a Knowlegde Base important for an MSP?
Why is a Knowlegde Base important for an MSP? Try XEOX Free 1 Month Trial There’s one thing that computer users collectively hate: Having to explain a problem over and over again to different people without it being fully resolved. We’ve all been there: talking to someone at the other end of the phone who’s […]
What is Virtual CIO
What is a Virtual CIO Try XEOX Free 1 Month Trial What is a Virtual Chief Information Officer vCIO, an acronym for Virtual Chief Information Officer, is an organization or contractor that works as a company’s chief information officer (CIO) but as a third-party, as opposed to in-house. Unlike the traditional role of a one-man […]
Letting go of bad Clients: Guide for MSP’s
Letting go of bad Clients: Guide for MSP’s Is your business being pulled down by one or more bad clients? This guide will walk you through how to let go of clients who aren’t a good, profitable fit, so you can focus on clients and prospects who are. How to tell when it’s time to […]
What is Professional Services Automation (PSA)?
What is Professional Services Automation (PSA)? PSA stands for ‘Professional Services Automation’. The term describes the IT functions that manage teams. A PSA system is particularly necessary for the management of IT support departments or Managed Services Providers (MSPs). What is PSA? Professional services automation (PSA) software offers an alternative to the array of separate […]