XEOX vs. NinjaOne

XEOX NinjaOne
Full Asset Management Yes Yes
Patch Management Yes Yes
Task Execution Unlimited Unlimited
Software Rollout Yes Yes
Reporting Yes Yes
Customer Service Yes Yes
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HOW XEOX COMPARES TO NINJA-ONE

 

XEOX was founded in 2001, with Headquarters in Villach, Austria. XEOX is a cloud-based remote management and monitoring tool combined with patch management to keep the IT infrastructure safe, secure, and up to date.

NinjaRMM was founded in 2013 to help MSPs and IT professionals simplify their workday with an intuitive and user-friendly RMM. Ninja is a remote monitoring and management software for managed IT service providers and Corporate IT.

Pricing

XEOX NinjaOne
Additional Charges for specific products No Yes
Generated costs Price per machine Price per machine
Licensing Usage-Subscription-Based Subscription-Based
Price $ 1 $ 3 - $ 4

A Software License Model that allows an End-User to pay for an application or device based on actual usage of that product.

Subscription-based software relates to a monthly or annual licencing model, allowing users to pay a per user fee. Customers typically pay an initial subscription upfront, and are entitled to use the software only during the subscription term.

We at XEOX call our licensing “usage-subscription based” because we don’t have different tiers. Meaning when you choose the monthly plan you always pay 1 $ no matter what.

The good – With usage-subscription-based licensing you have the maximal flexibility. You can decide how many agents you need and how much you are going to pay. Meaning you will never pay for unused agents.

The good – Subscription-based software licensing makes it simpler to understand and allocate costs for separate business units or departments

The bad –  With a subscription-based licensing software you have to pay what the company sets. There are usually different price categories which depend on how many agents you approximately need. This also means that it can happen that you fall into a category where you do not need all agents. Means: You pay for something you do not use/need

Users of XEOX can choose between a monthly or an annual plan. The price per month for an active agent is $1. With the XEOX annual plan, the XEOX team gifts you 2 months of free XEOX use.

NinjaOne is not transparent with the exact composition of its prices or if and when you pay less or more. This means that interested parties cannot find out in advance how much they would have to pay. Thus, you can not compare the cost of XEOX and NinjaOne you would pay with each other.

How XEOX stands out

In XEOX’s CMDB devices can be selected arbitrarily – of course also mobile devices – so that you can build your inventory.

Patching in XEOX is very flexible. We use our own product – WuInstall – which allows us to respond to the needs of our customers even better. 

XEOX is all about saving your time and nerves. That’s why one of the top priorities of our Job Editor is intuitive access and avoiding high complexity or abstraction. Since it is based on an almost pure graphical interface, it eliminates possible frustration factors such as a lot of typing, complicated language syntax and related errors. All interactive objects can be easily transferred from one project to another and recombined there.

At XEOX, we don’t think it’s going to do you or us any good to have a big agent full of things you don’t need. We also show our transparency with our agent. It is deliberately kept as small as possible and does not contain any functions that are hidden from you.

Most customers and co workers use mobile devices to access digital media whenever and from wherever they are. With XEOX’s mobile app you can identify and resolve issues remotely and use all XEOX features as you would from your desktop.

Fine points

XEOX NinjaOne
Various agents No Yes
Feature releases Every 3 weeks Every 6 weeks
Customizable Fields Yes No

XEOX is primarily a tool for companies. From our experience, we found that most companies use a Windows operating system. That’s why we currently focus on making this one agent flawless and easy to use. However we are working on a Linux and MacOS Agent.

In this article we have highlighted some of the main differences of XEOX and NinjaOne. But we at XEOX do not believe that any RMM tool is better or worse, some are simply better for your use. All RMM tools can help you in your work. It is also possible to use two RMM Tools. One main tool and a second tool for your backup server. 

             We are looking forward to your suggestions and for any questions please do not hesitate to contact us at support@xeox.com