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Improved quality
  • Service and warranty information about each device is available in a central database. This has huge advantages in the case of hardware problems. You can check if repairing a device makes sense (e.g. because it still has a valid warranty), or if replacing it is cheaper
  • Each action (e.g. software installations, change of user rights, adding or changing users, ...) is logged. So, if problems occur, you can check this log to find the cause of the problem. It also helps to analyze how problems can be prevented in the future